FAQ
frequently asked questions
Can my pet (dog, cat, etc.) wear several orthoses at the same time?
Yes, depending on your pet’s needs and conditions, they could wear one or more orthotics on
their limbs or other parts of their body.
Can orthotics and prosthetics withstand water?
Most of the orthotics and prosthetics that we design are very resistant to cold, ambient heat, dirt,
snow and water. Perfectly adapted to all weather conditions.
Does my pet have to always wear the orthosis or prosthesis?
There is usually a two-week adaptation and familiarization period, meaning that the animal must
wear the device gradually at first. In addition, you should install the orthotic or prosthetic when
the animal is active.
How long does an orthotic or prosthetic last?
If there are no major morphological and physiological changes, the device will usually be
adequate and functional throughout the animal’s life. Certain components, such as the straps
might need replacing from time to time, and if applicable, the sole, which is the component in
contact with the ground.
What materials do you use in the manufacturing of your orthotics and prosthetics?
We always select medical-grade materials according to the animal’s weight, age, activity level,
environment, etc. We use copolymer, hypoallergenic thermoformable foam of different densities,
aluminum, stainless steel, carbon composite, neoprene, Velcro, etc.
Can my pet use the stairs while wearing an orthotic?
Yes, after the adaptation period, and if the animal seems to adapt well to the orthotic while
moving adequately, you should be able to introduce the stairs. However, always make sure you
are supervising their first attempts.
What is the price of an orthotic, prosthetic or any other orthopedic device?
Prices usually vary according to the animal’s weight and the type of orthotic, prosthetic, or other
device manufacturer, as well as the materials used, the complexity of designing the device, the
service chosen, etc. Also, other fees may apply such as taxes and shipping charges. There are
also countries that might impose taxes, duties and import fees, it is therefore your responsibility
to be aware of and pay for any additional charges that may apply. All prices established by
ORTHO DESIGN are subject to change without notice.
How long does it take to receive a prosthesis or orthosis?
Usually, the delay is one week after the first appointment or following the reception of the
measurements and/or the impression taken. Occasionally, the delay may be longer due to the
complexity of the design and manufacture of the device, the availability of materials as well as
the holidays and vacation periods.
What is one of the advantages of having a custom-made orthosis compared to a prefabricated orthosis?
Our orthotics are custom-designed and custom-made. As a result, the
device will be much better adapted to the animal’s morphology and will respond more
adequately to its needs.
Are orthotics, prosthetics or other devices covered by insurance?
ORTHO DESIGN, in partnership with veterinarian clinics, is in fact recognized by most pet
insurance companies. Therefore, a reimbursement for an orthotic, prosthetic, or other
specialized device may be possible in part or in full depending on your insurance coverage.
Please contact your insurance provider for more details.
Should a knee orthosis be worn for just a few months?
Although after a few months, the condition of the knee will be much better. It’s not true that all
dogs won’t need a brace after 9 to 12 months. Orthosis wearing period varies according to the
severity of the injury, the dog’s age, weight, activity level and environment, and so on. We
design high quality orthotics to ensure that they are durable throughout the dog’s life. Even if
your dog’s gait will eventually be almost normal without the brace, we often suggest that he
wears his brace, especially during medium to high intensity activity, to avoid recurrence or
aggravation of the injury.
